Contact

Get in Touch

Thank you for your interest in Atlantis Kid! Whether you have a question about one of our apps, want to report a bug, have a suggestion for a new feature, or are interested in a business collaboration, we would love to hear from you. Steven Huang, the developer behind Atlantis Kid, personally reads and responds to every message.

Contact Email

The best way to reach us is by email:

πŸ“§ sky904567@gmail.com

We strive to respond to all inquiries within 1–2 business days. During busy development periods, it may occasionally take a bit longer, but rest assured that every message is read and valued.

Types of Inquiries

We welcome a wide range of communications. Here are some of the most common reasons people reach out, along with guidance on how to make your message as helpful as possible:

App Support and Troubleshooting

If you are experiencing an issue with one of our apps β€” such as Happy Balloon Pop, SandTrace, or JigsawEase β€” we are here to help. When reaching out for support, please include the following information to help us diagnose and resolve your issue as quickly as possible:

  • App name β€” Which Atlantis Kid app are you using?
  • Device and OS version β€” For example, “iPhone 15 running iOS 17.4” or “Samsung Galaxy S24 running Android 14.”
  • Description of the issue β€” What happened? What were you doing when the issue occurred?
  • Steps to reproduce β€” If possible, describe how to reproduce the problem so we can investigate effectively.
  • Screenshots or screen recordings β€” Visual information can be extremely helpful in understanding UI-related issues.

We take every bug report seriously and work diligently to release fixes in a timely manner.

Feedback and Suggestions

Your feedback is incredibly important to us. As an indie developer, Steven relies on user feedback to understand what is working well and what can be improved. Whether you love a particular feature, find something confusing, or have an idea for something entirely new, your input directly shapes the future of our apps.

Some questions to consider when sharing feedback:

  • What do you enjoy most about the app?
  • Is there anything that feels unintuitive or frustrating?
  • What features would you like to see added in future updates?
  • Would you recommend the app to others? Why or why not?

Every piece of feedback β€” positive or constructive β€” helps us build better experiences.

Bug Reports

Found a bug? We appreciate you taking the time to let us know. Detailed bug reports are one of the most valuable contributions our users can make. Even small issues that might seem minor can point to underlying problems worth fixing. Please follow the support guidelines above when submitting bug reports, and feel free to include as much detail as you are comfortable providing.

Business and Partnership Inquiries

If you are interested in collaborating with Atlantis Kid β€” whether for cross-promotion, advertising partnerships, media coverage, app review opportunities, or other business-related matters β€” please do not hesitate to reach out. We are always open to exploring partnerships that align with our values of quality, creativity, and family-friendly content.

When reaching out for business purposes, please include:

  • Your name and organization
  • The nature of the proposed collaboration
  • Any relevant links or materials

We evaluate all partnership inquiries carefully and will respond as soon as possible.

Privacy and Data Concerns

If you have questions or concerns about how your data is handled by our apps or website, please contact us at the email address above. We take privacy very seriously and are committed to transparency. You can also review our Privacy Policy for detailed information about our data practices.

For privacy-related requests (such as data access, correction, or deletion requests under GDPR or CCPA), please include sufficient information for us to verify your identity and process your request.

App-Specific Support Resources

For quick reference, here is where to find additional information about each of our apps:

Each app also has its own dedicated privacy policy page accessible from our website.

Community and Professional Presence

While Atlantis Kid is primarily a solo indie studio, we believe in being accessible and connected with our user community. You can find Atlantis Kid on the web at:

We are also open to connecting with fellow developers, designers, and technology enthusiasts. If you are working on something interesting and think there might be synergies, do not hesitate to reach out.

A Note of Thanks

Building apps as an indie developer can sometimes feel like a solitary journey, but hearing from users makes it all worthwhile. Every email β€” whether it is a kind word, a helpful bug report, or a creative suggestion β€” reminds us why we do what we do. We are deeply grateful for the community of users who support Atlantis Kid, and we look forward to hearing from you.

Thank you for taking the time to reach out. We will get back to you as soon as we can.